Hello There
This is what we’re all about.
The Vetitude is a website and social media brand created by Lauren Smith, DVM.
Here at The Vetitude, we know that dealing with pet owners can be difficult, emotionally draining, and sometimes completely frustrating. If only our two-legged clients were as easy to deal with as our four-legged patients our jobs would be so much more satisfying.
So how do we decrease the number of difficult clients we have to deal with? How do we turn the complainers, the guilters, the threateners, and the know-it-alls into cooperative and compliant pet parents? And how do we set boundaries with, and bounce back from, the people we can’t get through to?
That’s what we’re here to help you with. So come check us out and get the tools you need to make clients putty in your hands.
Get The Daily SOAP
How you go into your day…and your appointments, can have a huge impact on how things go. That’s why I’ve created this Daily SOAP; to help you analyze the situation mindfully. To come up with your “problem list” and to think of a plan to tackle it.
What I do:
About Me
What is Vetitude? Why was this site created? What is Dr. Smith up to? Where have all the cowboys gone? Get answers.
Speaking
Yes, Dr. Smith would love to come to talk at your event. Check out some sample talk topics and contact information for booking.
Coaching
My new one-on-one coaching plan is here to give you the tools you need to deal with clients compassionately, effectively, and fulfillingly.
Latest blogs:
Is It Okay To Be In It For The Money
Not too long ago, for myself and most other vets I know, there was no accusation more insulting and infuriating than “you’re just in it for the money.”But times, they are a changing. As we hurtle closer and closer to the end of this end-stage capitalist hellscape,...
The One Job AI Can’t Take From Us
We’ve all heard about how AI is coming for the jobs, right? But we’re okay. Sure, AI can make art and drive cars and analyze financial data to predict the market. But can it diagnose a rare care of diabetes insipidus in a boxer? Or manage a complicated immune mediated...
In Defense of Not Getting Deffensive
I’m not sure if I popped my ostrich head out of the sand just in time for a particularly provocative bout of online drama, of I’ve just been gone so long I’d forgotten what it was like to be a veterinary professional on the internet. But either way, I’ve noticed the...
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