This is what we’re all about.
The Vetitude is a website and social media brand created by Lauren Smith, DVM.
Here at The Vetitude, we know that dealing with pet owners can be difficult, emotionally draining, and sometimes completely frustrating. If only our two-legged clients were as easy to deal with as our four-legged patients our jobs would be so much more satisfying.
So how do we decrease the number of difficult clients we have to deal with? How do we turn the complainers, the guilters, the threateners, and the know-it-alls into cooperative and compliant pet parents? And how do we set boundaries with, and bounce back from, the people we can’t get through to?
That’s what we’re here to help you with. So come check us out and get the tools you need to make clients putty in your hands.
Talking to clients is hard. It’s even harder now that they can’t be in the clinic with their pet. Download this free handout to help keep your clients connected during curbside appointments.
What I do:
I am on a ski vacation. It’s 20F (-7C) and my suitcase is packed to the brim with fleece lined everything and thermal underwear. My biggest concern for the next few days is avoiding frostbite on my toes. This is my current reality. But on the other side of the...
I did not enjoy going to vet school in the Caribbean. Don’t get my wrong—St. Kitts is a beautiful island. And Ross was an amazing school. I regret nothing about my decision to go to vet school there. But let’s be honest, island life has its challenges. My recent...
Well guys, I did it. I presented at my first major conference. And I have to say it felt…nothing like I expected it to. I had all these expectations, but life had other plans. Sure, I had fun. I spent time with friends and connected with people I’d never actually...
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