This is what we’re all about.
The Vetitude is a website and social media brand created by Lauren Smith, DVM.
Here at The Vetitude, we know that dealing with pet owners can be difficult, emotionally draining, and sometimes completely frustrating. If only our two-legged clients were as easy to deal with as our four-legged patients our jobs would be so much more satisfying.
So how do we decrease the number of difficult clients we have to deal with? How do we turn the complainers, the guilters, the threateners, and the know-it-alls into cooperative and compliant pet parents? And how do we set boundaries with, and bounce back from, the people we can’t get through to?
That’s what we’re here to help you with. So come check us out and get the tools you need to make clients putty in your hands.
Get The Daily SOAP
How you go into your day…and your appointments, can have a huge impact on how things go. That’s why I’ve created this Daily SOAP; to help you analyze the situation mindfully. To come up with your “problem list” and to think of a plan to tackle it.
What I do:
Have you ever gotten together with a group of friends for brunch only to find yourself spending half the meal talking about how you shouldn’t be eating that delicious stack of pancakes—too many carbs? Someone says they need to get back into their skinny jeans. Maybe I...
“The problem is that clients are horrible and are driving us out of the profession.” “People like this are the reasons veterinarians are killing themselves.” “I do blame clients.” “Clients complain but the truth is, they don’t want to do what needs to be done to solve...
You’ve finally made it, you’re a vet. But you keep hearing about vets who hate their career. Who regret their choice. Is that the fate you’re going to be doomed to too? No! Tons of vets still love what they do every day. You just need to make sure you’re the one in...
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