This is what we’re all about.
The Vetitude is a website and social media brand created by Lauren Smith, DVM.
Here at The Vetitude, we know that dealing with pet owners can be difficult, emotionally draining, and sometimes completely frustrating. If only our two-legged clients were as easy to deal with as our four-legged patients our jobs would be so much more satisfying.
So how do we decrease the number of difficult clients we have to deal with? How do we turn the complainers, the guilters, the threateners, and the know-it-alls into cooperative and compliant pet parents? And how do we set boundaries with, and bounce back from, the people we can’t get through to?
That’s what we’re here to help you with. So come check us out and get the tools you need to make clients putty in your hands.
Talking to clients is hard. It’s even harder now that they can’t be in the clinic with their pet. Download this free handout to help keep your clients connected during curbside appointments.
What I do:
October 16-22 is Veterinary Technician Appreciation week. In the wake of the recent AVMA article discussing the high turnover of vet techs, it seems clear that they are not feeling very appreciated. Veterinary technicians are the heart of an animal hospital. They do...
In addition to being a vet, I’m also a runner. For runners, as the heat and humidity of summer winds down and autumn brings its colorful foliage and crisp, cool air, race season hits full throttle. As I put on my running gear and make sure I’ve packed my banana and...
[sel-fish] /ˈsɛl fɪʃ/ adjective characterized by or manifesting concern or care only for oneself I am browsing through my Facebook feed. I scroll by another article about women who don’t want children. I peruse the piece, agreeing with many of the reasons the...
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